Access to your Test Results.

Call between 11am and 3pm Monday to Friday to access your test results

For routine tests, ring 3-5 days later and the staff will be able to provide you with a summary of your results. This is the safest way for you to be sure there are no problems.

Another appointment will be needed to discuss abnormal results.

We will recall patients either by letter or phone who do not follow up abnormal results.

Pap smear results are notified by mail, and results are routinely forwarded to the Pap Smear Registry, unless you request not to have this done.

PLEASE ENSURE WE HAVE YOUR CURRENT TELEPHONE NUMBERS AND ADDRESS.

Diagnostic test: such as blood tests, microbiology swabs, or X-rays, may be ordered by the doctor. It is most important that you are personally informed about the results of your tests. The way you get your results will vary with the urgency of the test.

Urgent tests: when test results indicate that immediate treatment is required, the doctor will ring to inform you and arrange the treatment.

Routine tests: most tests will fall into this category. Please ring the surgery 3-5 days after your test is done to find out the result. The best times to ring are between and .  You will be asked to provide identifying information to ensure that confidential medical details are not disclosed to an unauthorised person you will be told whether the result is normal or not, and whether you need to make an appointment to discuss the result. In some cases where the result is nearly normal, the doctor will phone back after you have rung, to briefly discuss the result. 

When minor abnormal results are found in routine tests, you will be informed of this when you ring. In some cases (e.g. high cholesterol or mild anaemia) a computer recall about 4 weeks later will be used to check whether you have rung for your results. If not, you will receive a letter or phone call asking you to make an appointment. Please phone to confirm that your test results are normal and that no further treatment is required.

Pap smear results are mailed to you. In addition, your results are routinely notified to the Victorian Cervical Cytology Registry - which provides a safety net to ensure women whose results are abnormal are followed up.  

If you do not wish your details recorded at the Registry - please let the doctor know. 

As a courtesy, we also advise women when repeat smears are due - this involves sending a letter to you after 1 or 2 years.

If you change your address, or if you prefer not to receive this reminder, please advise us.

 Read our Privacy and Confidentiality Policy or contact us